From the Desk of Sarah Nadler Troutdale, Oregon

I remember one time when I was about twelve years old, my mother brought home our first piece of IKEA furniture. She is a clever DIYer, and I watched as she confidently placed the oddly shaped boards together until - voila! A bookshelf appeared.

Having stood by silently holding the unused directions, I was quite impressed. When I held up the little bottle of superglue that had come with the kit, she said, “I suppose it’s there in case a piece arrives broken.”

This seemed a likely reason, until we began putting books on the shelf. It wobbled violently, threatening to come apart!

Only then did we read the directions and discover that the glue was supposed to hold the dowels (small wooden pegs) in place for added support.

That moment has stuck with me, and over the years since I began to consult & coach business owners on building interpersonal relationships, I was reminded to look for the super glue - an ingredient that would hold the pieces together.

The super glue that holds sales teams, businesses, or marriages together is having a moral code.

Moral Code: noun A written, formal, and consistent set of rules describing good behavior, accepted by a person or by a group of people.

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