LIVING BEYOND EXPECTATIONS
From the Desk of Sarah Nadler Troutdale, Oregon
I work with business owners & entrepreneurs every month to grow, strengthen and smooth operations within their business.
I've helped dozens of entrepreneurs in different industries build a productive, self-starting team that allows them to focus on other areas...such as family, personal hobbies & community leadership.
And over the years of team-building for others, as well as in my own business, I've built a strategy for hiring, onboarding & training employees that works every time.
For those who are new to the blog, Sarah Nadler is a Life Coach & inspirational speaker with twelve years of experience helping clients reach relationship, career and Big Hairy Audacious life goals. Her work has been featured on Enterprise Podcast Network, The Sierra Leone Times, and her latest book Walking Past Expectations was rated #6 on Lifney's list of Best Books to Read On The Beach This Summer 2019.
One of the worst things that can happen to a small business is to hire a toxic employee. While they are a small percentage of the population (less than 20%) they can cause a lot of problems!
The best way to solve it is to never even let them in.
By using filters to detect them before they get hired!
My favorite filter is a personality test. While the Meyers-Briggs is the most popular one, I recommend the Personnel Potential Analysis (PPA) by MasterTech.
Another great filter for detecting toxic employees is using open-ended questions in your job interview process. Watch the video above for examples of the right way to ask questions...and how to avoid liars and cheaters in the interview!
Once you've hired the right person, the next step is to onboarding them. Before you start the hiring process, have a think around the basic purpose of the position you're hiring for. What is the umbrella reason for this employee?
When an employee understands the transformation they are supposed to cause inside your business, they are much more likely to become a self-starter and act like a member of the team...not just an individual clocking in and out.
Some of the oldest industries in the world still use an apprenticeship system to train new employees in the age-old techniques that make them so timeless. The wine industry is a fantastic example of this! While school can teach many important skills and theory - only DOING the activity can make a professional.
For help to build an apprenticeship checklist for a new hire, contact us.
A PASSION FOR ABLE PEOPLE
I'm Sarah Nadler and I help small business owners achieve work/life balance by increasing their revenues in a way that does not decrease their time.